Terms, Conditions & Policies
- General Privacy Policy
- Security Policy
- Code of conduct
- User Terms and Conditions
- Acceptable Use Terms
- User Security Terms
General Privacy Policy
Effective date 27/02/22022 - Version 1.3
Intro
The goal of this document is to provide anyone that comes in contact with Kognic with an understanding of how we manage personal data. There are many different circumstances when we may collect personal information but as long as you have not “Opted in” we have not collected any information that can identify you.
Since we interface with customers, users, suppliers, applicants and website visitors among others there are a number of different purposes and types of personal data that we might ask to collect from you. Below you can read more about what we collect, how we process data and all your rights with regard to your personal data.
If you want to come in contact with us at Kognic AB our HQ is located at: Lindholmspiren 7, 4117 56, Göteborg you can reach us at legal@kognic.com
Our Data Protection Officer (DPO) is:
Name: Anton Svensson
Mail: anton.svensson@kognic.com
Definitions
The language of GDPR and online privacy might be formal and hard to interpret, the definitions below will provide you with help to understand what we are trying to convey.
- Personal data means any information which directly or indirectly relates to a living, identifiable person. This is a broad concept and includes names, email addresses, IP phone-number, and any other information or a combination of information which, if put together, means that the person can be identified.
- Processing covers all activities relating to the use of Personal data by an organization, collection, storage, analysis, removal and everything in between.
- Data subject is the person whose Personal data is being processed.
- Data controller is the organization that is responsible for processing data and that Personal data is processed in accordance with the law.
Principles for processing Personal data
Data privacy regulation is based on principles. Kognic appreciates and applies these principles and takes our duty to protect your personal data very seriously.
- Lawfulness, fairness, and transparency:
We obey the laws, we only process personal data in a way that you would reasonably expect, and we’re always open about our data protection practices. - Purpose limitation:
We only process personal data for the specific reason we collected it and nothing else. - Data minimization:
We don't process any more data than needed. - Accuracy:
We make sure that any personal data we hold is adequate and accurate. - Storage limitation:
We don't store personal data for longer than we need to. - Integrity and confidentiality:
We always process personal data securely.
Legal basis
We collect personal data based on various legal basis that are explained in the specific Notices you see. We always aim for creating all notices specific, unambiguous and easy to understand. We continually provide you with the relevant notice and adhere to them.
Web visitors and external applications and requests for information: Legitimate interest. Platform user: Agreement. Platform data: Sub-processing as per agreement with customers. Kognic employee data: Agreement and Legitimate interest (depending on data).
You always have the right to withdraw or opt-out at any time.
The Kognic platform is a tool to process data on behalf of our clients, the data entered into the platform to be annotated or analyzed is controlled solely by the client and might contain Personal Data. We have taken contractual and technical precautions to ensure that all data managed through the platform is done so through the highest standards of privacy and security. We require and use EU model clauses, Transfer Impact Assessments and Data Processing Agreements to make business with us to ensure privacy.
Our different privacy notices
We process a lot of different personal data, and how that impacts you is dependent on how you interact with us. The categories are platform users, externals (customers, suppliers, external applicants etc) , employees, and website visitors. We manage this through different Privacy notices and consent forms dependent on the usage.
Website visitor
If you have visited our website kognic.com and accepted the cookies we will have some personal information about you, this includes demographic information, information about your device and browser, what pages you visited as well as how you found us. These are the general information that cannot identify you as an individual and are dependent on the cookies accepted. We collect this information to enable our site to work properly, to be able to analyze the visitor flow, enable functionality for a better experience as well as for marketing purposes. For more information see our cookie policy here.
Customers and suppliers other external individuals
If you are a customer, supplier, or an external individual that has come into contact with us, we have collected your contact information (name, email address, phone number) if you have provided us with it. This is to be able to contact you, we do not sell or transfer your information to third parties, however, we put it into our CRM system Hubspot to keep track of the sales process. The information will be stored for 36 months.
If you have applied for a position through Teamtailor, we will keep the CV and work history information if a suitable position will be available. If not, you can always remove the information and if you forget, Teamtailor will remind you within 3 months.
If you have accessed Kognic Acadamy, supplied by Workademy, we collect personal data, including your name, email, and training history, to enable us to provide education services and track progress. This information will be subject to both Kognic and Workademy's privacy policies. For inactive accounts we will retain your personal data for a period of 18 months, from the last activity on your account.
Platform user
We process personal data from our users to make the Platform as efficient and user-friendly as possible. We collect and analyze the performance of users, to help you increase the speed and quality of annotations and for the Quality managers to increase productivity. This includes identity (mail/user ID), organization, IP address, time-stamps, user behavior; speed of annotating object/shape and tasks, completed tasks as well as device and browser information.
The collection of user data is essential for the development of the platform and enables us to deliver quality, analytics, insights and in the end safe perception. We do not share the data with any third party except the specific customer that the user works with and our quality team. We use trusted and secure software applications to make this happen.
Retention of Personal data
We take the principle of storage limitation seriously and only retain personal data the shortest possible time for the intended use. In general we:
- Store Personal information for contact purposes 24 months after the last correspondence.
- Platform user Personal Information for 36 months.
- External applications 3 months.
We de-anonymize as much personal information as possible as soon as possible. We have some detailed guidelines and automated processes that can be further studied in detail here.
Who we share Personal data with
As default we don’t share personal data with anyone, however there are circumstances when we need to, these circumstances can be read in the specific consent but here is a re-cap.
- Platform user behaviour and performance information is shared with the customer of the projects as well as quality management team.
International transfers of personal data
We use carefully selected companies (BPOs) that process our customer’s data through the platform. The customer is solely responsible for the data and the BPOs are located in different places in the world (India, Philippines). We have taken all necessary precautions to ensure privacy for all. We perform all procedures and make sure that the BPOs meets the standards of the applicable laws and regulations, this is mainly done by:
- Data processing agreements with EU model clauses.
- Transfer Impact Assessments.
- We ensure adherence and compliance with EU GDPR.
- Require the highest level of IT security from our BPOs.
- We use the highest level of IT and data transfer technology.
Data rights
We believe and adhere to Data rights developed through the EU GDPR, we have built processes and structures to enable you to exercise your rights:
- The right to be informed.
- The right of access.
- The right to rectification.
- The right to erasure (known as "the right to be forgotten").
- The right to restrict processing.
- The right to data portability.
- The right to object.
- Rights in relation to automated decision-making.
To exercise your right you just contact us and we will accommodate, there are no specific formal requirements, send an email to; privacy@kognic.com with your request.
If you have any complaints about how we manage personal data, the Swedish Authority for Privacy Protection is the overseeing government agency, you can contact them here.
Information for California Consumers
This section applies to California consumers, and it describes how we collect, use and share Personal Information of California consumers in operating our business, and their rights with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA. Under the CCPA, Personal Information is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.
Collect, Use, and Share Your Personal Information
Kognic collects the following statutory categories (as defined by CCPA) of Personal Information directly from you or automatically from your device:
- Identifiers, such as your name, email address, phone number, company name and role, device identifier, IP address, unique browser ID, cookies, beacons, pixel tags, account login, and other unique identifiers,
- Professional or employment-related information, such as information about your business and your role,
- Inference data, such as information about your preferences;
- Commercial information, such as your service subscription records, and site engagement, Internet or network information, such as platform usage and website browsing and history,
- Financial information with regard to billing,
- Geolocation data, such as city, state, and country based on IP address.
The business and commercial purposes for which Kognic collects this information, and categories of third parties to whom we “disclose” the information are described in the intro and notice sections above in this Privacy Policy.
California Privacy Rights
California law grants California residents consumers certain rights and imposes restrictions on particular business practices as set forth below.
- You may request access to, or for a copy of the personal information Kognic has collected, used, disclosed and disclosed about you over the past twelve (12) months.
- You may request for us to disclose the purposes for which Kognic use the personal information collected.
- You may request the categories of sources from which Kognic have collected your personal information.
- You may request that Kognic delete certain personal information collected from you.
- You have a right not to receive discriminatory treatment for the exercise of your CCPA privacy rights.
- California consumers have the right to opt-out of the sale of their personal information. Kognic does not and will not sell your personal information. Kognic may provide third parties with certain personal information to provide or improve our products and services, for example to deliver products or services at your request. In such cases, Kognic requires those third parties to handle the information in accordance with applicable laws and regulations.
Exercise Your California Privacy Rights
If you are a California consumer seeking to exercise your CCPA rights, or if you are an authorized agent wishing to exercise CCPA rights on behalf of someone else, please e-mail us at privacy@kognic.com. We will respond to verifiable requests received as required by law.
Please note that to protect your personal information, Kognic will verify your identity by a method appropriate to the type of request you are making. Kognic may also request that your authorized agent has written permission from you to make requests on your behalf, and may also need to verify your authorized agent’s identity to protect your personal information.
California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@kognic.com If you have questions about your rights under CCPA, please send us an email to privacy@kognic.com
Changes to our policy
We will continuously review and when necessary update this General privacy policy to reflect the feedback we receive, legal changes or changes to the platform and our services. When we change we will edit the “Effective Date” at the top and the version number.
If there are any changes in our different GDPR notices regarding how and what data we process you will get notified with a new Notice, we will not start to process your data in a new way until you know about it.
We encourage you to from time to time review this policy to understand how we process your information.
Security Policy
Effective date 11/12/2024 - Version 1.5
Goal
The primary objective of the Kognic Information Security Policy is to fortify the company's digital assets and core business - our digital platforms and annotation services. Through this policy, we aim to ensure the utmost confidentiality, integrity, and availability of Kognic's assets. Our focus is to shield against unauthorized access, alterations, and destruction, so we may safeguard the trust our customers place in us.
Vision
Our vision for information security at Kognic extends beyond mere compliance. We aspire to cultivate a culture where security isn't a barrier but a catalyst for innovation and trust. By embedding robust security practices within every facet of our operations, we aim to foster an environment where:
- Innovation flourishes: Security isn't a limitation but a bedrock that nurtures innovation. It enables our teams to push boundaries and confidently explore new frontiers in the digital landscape.
- Trust is paramount: We uphold an unyielding commitment to our customers' trust, without this, we will not be successful.
- Resilience prevails: In the face of evolving threats, our resilience stands firm. We proactively adapt, fortify, and innovate our security posture, staying ahead of potential risks.
- Empowerment reigns: Every individual at Kognic is empowered with the knowledge, tools, and responsibility to champion security. It's not just a task for a few but a collective endeavor woven into the fabric of our company culture.
Through this policy, we aim to align our security practices with industry-leading standards, ensuring that our information security framework not only meets regulatory requirements but surpasses them. It's a strategic investment in the long-term sustainability and growth of Kognic, fostering a secure environment where our digital innovations thrive and customer confidence remains unwavering.
If you want to contact with us at Kognic AB our HQ is located at: Lindholmspiren 7, 4117 56, Göteborg
To reach our Chief Information Security Officer (CISO), please email: security@kognic.com
Changes to our policy
We will continuously review and when necessary update this Security Policy to reflect the feedback we receive, legal changes or changes to the platform and our services. When we change we will edit the “Effective Date” at the top and the version number.
Code of conduct
This Code of Conduct (the “Code”) applies to Kognic AB, registered in Sweden with corporate organisation number 559145-9960 (“Kognic”, “we” or “us”).
Kognic commits to the requirements set out in this Code.
Kognic’s sourcing principles combine our commitment to ethical workplaces and efficient production. These concepts are interconnected: ethical practices and efficiency strengthen each other.. By following these ethical sourcing principles, we will ensure happy and healthy employees which increases efficiency. However,we will never compromise fundamental ethical principles in pursuit of efficiency. Kognic commits to the requirements set out in these ethical sourcing principles.
As far as reasonably possible, and to the extent within Kognic’s control, Kognic shall also ensure that the requirements are fulfilled by Kognic’s subcontractors (including subcontractors to these suppliers, and so on down the supply chain) that directly or indirectly are being used when Kognic provides services to its customers. Our suppliers must also commit to these requirements, and shall as far as reasonably possible, and to the extent within suppliers control, also ensure that the requirements are fulfilled by their own subcontractors and comply with these standards when providing goods or services to Kognic.
1. Fair compensation for all workers
- Our workers should earn a living wage independent of performance-based bonuses. They are paid for all work activities (including annotation, onboarding, corrections, meetings, questions, and other tasks necessary to complete their work).
- Workers deserve predictable earnings and payment schedules (regular fortnightly or monthly intervals, as per legislation) for effective financial planning..
- Our supply chain needs to adhere to ILO convention 100 on Equal Remuneration, 26 on Minimum Wage-Fixing Machinery and 131 on Minimum Wage Fixing Convention.
- Fair pay reduces turnover, enhances employee satisfaction, and boosts productivity, eliminating waste (muda) in the form of rehiring and retraining costs. We do not tolerate piecework pay that undervalues labour but support performance-based incentives that reward workers for exceeding targets.
2. Fair working hours and overtime management
- We ensure working hours comply with local labour laws and international standards by limiting excessive overtime and providing sufficient rest periods to avoid burnout. Workers should never regularly be asked to work more than 5 days per week, nor exceed 9 hours per day. Overtime is voluntary and compensated at a higher rate during exceptional circumstances only, as per ILO Convention 1.
- Overworked employees are prone to errors, fatigue, and reduced productivity, leading to waste through rework, lower quality, and absenteeism. By promoting fair working hours and balancing workloads, we maintain high levels of productivity and creativity, which is key to Lean's focus on continuous improvement (Kaizen) and a high-performing, efficient workforce.
3. Annotation time/utilisation
- We maintain fair and realistic expectations for our employees' active working hours, recognizing that continuous platform work without breaks diminishes performance and well-being. Our utilisation targets account for necessary rest, collaboration, creative problem-solving time,meetings and review of annotation guidelines.
- Setting fair utilisation expectations keeps employees productive without overwork (muri), helping eliminate waste from errors and fatigue. This aligns with lean’s focus on long-term, sustainable value creation by ensuring workers remain engaged and capable of delivering high-quality results while maintaining their well-being.
4. Onboarding and training
- We ensure that workers receive sufficient onboarding to understand requirements and have access to necessary tools and resources. We consider onboarding to our platform and projects an essential part of work, so it is paid.
- Lean manufacturing emphasises "right first time" and reduces process inefficiencies. Proper onboarding ensures workers understand their roles, reducing the likelihood of errors, miscommunication, and rework— all forms of waste (muda). By providing the necessary training and resources from the start, we empower employees to work effectively and efficiently, aligning with Lean’s focus on value creation and continuous improvement. Well-trained workers also contribute more actively to problem-solving and process optimization.
5. Target setting and adjustment
- We set clear, achievable targets for our workers and adjust expectations incrementally as they develop skills and experience. We encourage continuous improvement and ensure that increased targets are aligned with their capacity and well-being.
- Lean manufacturing emphasises continuous improvement (Kaizen) while respecting sustainable growth. Incrementally raising targets based on team development allows for gradual and meaningful improvement, reducing the risk of overburdening workers (muri). This approach fosters a culture of ongoing optimization without introducing strain or inefficiencies, aligning with lean’s focus on maximising long-term value while maintaining worker satisfaction and productivity.
6. Ethical use of monitoring technology
- We implement monitoring technologies (such as stopwatch/time report) in our platform responsibly, ensuring they are used for performance tracking and process improvement without violating worker privacy, breaching local legislation or creating an oppressive environment.
- While monitoring technology should identify inefficiencies and support continuous improvement, excessive monitoring erodes trust and creates friction. Ethical technology use ensures both productivity and respect for workers, aligning with Lean’s respect for people.
7. Ethical technology use
- We use technology ethically, ensuring workers privacy and implementing all necessary data protection measures.
- Lean processes benefit from efficiency-enhancing technology but never at the cost of workers’ rights Ethical technology use prevents disruptions from legal and social consequences.
8. Non-discrimination in employment and opportunities
- Throughout our supply chain, all employment practices, including hiring, promotion, training, termination, retirement and compensation, are free from discrimination based on race, colour, sex, religion, political affiliation, union membership, deficiencies, handicaps, national extraction, or social origin, in accordance with ILO Convention No. 111.
- Lean systems thrive on diversity and inclusivity, where all individuals contribute to continuous improvement (Kaizen). Discrimination creates barriers to optimal performance and collaboration, generating inefficiencies (muda). Non-discriminatory practices promote fairness, engagement, and higher-quality outputs, aligning with Lean’s focus on maximising value through respect for all individuals.
9. Prevention of harassment and abuse
- In our supply chain, we provide a work environment free from harassment, abuse, or intimidation. Workers have access to confidential reporting without fear of retaliation. Kognic has a whistleblower function, and we also require suppliers to provide their own anonymous reporting forums
- A respectful workplace fosters engagement and innovation. Lean principles emphasise that harassment and abuse create waste by demoralizing workers and reducing productivity.
10. Freedom of association
- Workers must be free to start, organize or join unions and work democratically for better conditions. Our supply chain adheres to ILO fundamental conventions; 87 on Freedom of Association and Protection of the Right to Organise, and 98 on Right to Organise and Collective Bargaining. Workers' representatives shall not be the subject of discrimination and shall have access to all workplaces necessary to carry out their representation functions. (ILO Convention 135 and Recommendation 143)
- Lean values respect and teamwork,enhanced by empowering workers to self-organise and participate in decision-making processes, reducing friction and improving communication.
11. Elimination of forced and child labour
- We strictly prohibit forced labour, modern slavery, human trafficking, and child labour across our supply chain.We protect internationally recognized human rights and require suppliers to follow ILO fundamental conventions; 29 on Forced Labour, 105 on Abolition of Forced Labour, 138 Minimum Age, and 182 Worst Forms of Child Labour.
- Lean production systems thrive on motivated, skilled workers. Exploiting vulnerable groups contradicts lean's focus on respect for people and talent development.
12. Environment and business ethics
- Kognic and its suppliers shall strive towards the goal of achieving a 100% reduction in carbon emissions by 2050, to the fullest extent possible, by minimising consumption and resource waste and emissions to land, air and water. We require adherence to national environmental legislation in all operating countries.
- Waste minimization is central to lean. Reducing environmental impact aligns ethical sourcing with lean principles by eliminating unnecessary environmental waste while promoting eco-efficiency.
13. Transparency
- Kognic expects all its suppliers and business partners to respect these sourcing principles and actively work toward our standards. We require transparency and honest communication. Through cooperation, we work with partners to achieve sustainable solutions and support those who comply with our standards.
- Transparency reduces bottlenecks and enables quick problem identification. When every aspect of the supply chain is visible and well-documented, inefficiencies and risks (including ethical risks) are easier to eliminate.
14. Health & safety
- Kognic expects all its suppliers to comply with local health & safety regulations to protect workers across all jurisdictions. Additionally, suppliers must adhere to internationally recognised health and safety standards, such as the ILO Occupational Safety and Health Convention (155).
- Workplace injuries, accidents, or health issues harm employees while disrupting productivity through downtime, and increased healthcare costs. Ensuring worker safety reduces these risks, minimizes disruptions, and maintains smooth operations. Safe and healthy work environments foster higher engagement, contributing to Lean’s goals of maximising value, reducing waste, and promoting continuous improvement (Kaizen) by enabling workers to perform at their best.
User Terms and Conditions
Last update 17/02/2025
Contact: legal@kognic.com
These User Terms and Conditions (User Terms) are entered between the individual registering for an account (User) and Kognic AB (Kognic) by clicking “ Agree” or similar named button to create your account, or when you access and use the Service, you agree to be bound by the User Terms including Kognic and the Service Privacy Policy and the Acceptable Use Policy.
Relationship User, Kognic, Customer
All Users are provisioned by a company or organization (Customer) that administers and controls the account. All Customers have separately agreed to Kognic Terms and Conditions or a separate written agreement (Kognic T&C). The User may, to the Service, upload in the API digital files, material, or models (Customer data). The User may provide data characteristics, labels, or any other input to the Customer Data (Annotations) in the Service to create a Results for the Customer.
Ownership of data. User agrees that all Customer data and Annotations that constitute Results are the sole property of the Customer.
Customer and Kognic have agreed to the following: Customer is responsible 1) for the User's compliance with any restrictions and obligations for the use of the Service. 2) To inform the User about any restrictions and obligations. 3) To obtain the necessary rights, permissions, or consents necessary to lawfully use Customer data. 4). For the transfer and data processing of Customer data to be lawful.
Use of the service
All use of the Service must comply with the Acceptable Use Terms and User Security Terms and solely use the supported internet browsers.
User agrees and acknowledges that the User has obtained, alone or through the Customer, all necessary rights, licenses, and permissions to all digital files, material, or models (Customer data) that User uploads to the service. And that the use of Customer data doesn’t infringe on any third-party rights or applicable law.
User agrees not to use or spread any Confidential information for any purpose outside the Kognic Service.
Account
When creating a User account, information is required to be provided, Users have the obligation to keep the information up to date. Some information required is Personal information (name, email address, etc.), User agrees to the Privacy Policy. User agrees that the Account is personal and no right to use the Service can be assigned or subject to transfer. User acknowledges and agrees that the Customer has the full right, control, and responsibility to administer the account and is able to access, disclose, restrict, and remove information from the account. The customer may also restrict access to the account or temporarily or indefinitely terminate the account.
The User is responsible for keeping the password secure and confidential. Kognic may, from time to time, prompt you to change your password, it is the User’s obligation to comply. If User suspects that the Account is no longer secure, she must immediately inform Kognic at support@kognic.com
Kognic collects data about the usage of the Service described in the Privacy Policy, and User agrees that the data collected about the usage of the Service is the sole property of Kognic or Customer. All rights not expressly granted to the User or the Customer are reserved by Kognic. Kognic may, at its sole discretion but without obligation Monitor: 1) the use of the Service by Users, 2) the Customer data, and 3) statistical data for operational and other purposes.
Term and Termination
The term of User terms are effective from the creation of the User account and end when the Customer’s agreement with Kognic is terminated or when the access to the Service is terminated. The Customer or Kognic may terminate or suspend access to the account at any time. If terminated, the provisions regarding secrecy, feedback, ownership of IP, collected data and privacy, indemnification, limitations and general provisions, and all other terms that by their nature will survive.
If the account is terminated, Kognic has the obligation to save data regarding the usage of User enabling to claim compensation towards the Customer for work performed for 30 days.
Feedback
User may submit Feedback to Kognic regarding its Service or business. Kognic may, but has no obligation: 1) use, modify, incorporate, 2) license, sublicense, distribute, and communicate the Feedback at its sole discretion without any obligation to compensate User. User may not submit Feedback that is confidential or proprietary to a third party.
General Provisions
Kognic may modify the User Terms and conditions from time to time. Kognic will notify if any material changes to the terms and conditions 30 days before the effective date of the update. Changes that are due to legal or regulatory reasons may be effective immediately. By continuing to use the Service after a change becomes effective, you agree to be bound by the modified terms and conditions.
The User Terms and all referenced terms and conditions constitute the entire Agreement between the parties and all prior or contemporaneous understandings and agreements, whether written or oral, including non-disclosure agreements. All modifications, amendments, waivers, or provisions except those stated in this Agreement must be in writing and signed by both parties. If there are inconsistencies between this Agreement and the referenced terms and conditions, the User Terms shall prevail. If any provision in this Agreement is in conflict with Kognic T&C, the latter shall prevail.
If any court of competent jurisdiction finds any term of this User Terms unenforceable, the term will be modified to reflect the parties' intention to the extent necessary to make it enforceable.
Definitions
- Account - individual access to use the Kognic Service.
- Personal information - as defined in the EU General Data Protection Regulation (GDPR EU 2016/679).
- Feedback - any suggestion, idea, information, improvement, or similar.
- Service - The Kognic products and services provided to the Customer, including the products described in the Product terms.
- Customer Data - Any material the Customer submits to the Kognic API or to Kognic to facilitate the performance of the Service.
- Results - Annotations, labels, and data that are based on the Customer's Data and exported to the customer.
- Confidential Information - any and all information, regardless of the form or manner in which it is provided, which relates to the other Party’s business operations and to which a Party obtains access under this Agreement or which arises in conjunction with the performance of the Service, including this Agreement.
Acceptable Use Terms
The following terms describe the practices deemed unacceptable using the Platform and any Service, the unacceptable practices below are not an exhaustive list and shall be interpreted in the context of the purpose of providing and ensuring the integrity of the Platform and any Service as well to ensure no laws or third party rights are violated by the use of the Platform and any Service.
Customer and End-user agree not to access or use the Platform and any Service to:
- Infringe on intellectual property or Confidential Information or rights of third parties. This includes any use of Customer Data.
- Engage, or encourage, illegal, deceptive, fraudulent, or harmful use of the Platform and any Service.
- Bring harm to Kognic’s business operations, reputation, or brand.
- Violate any applicable laws or regulations.
- Violate any data processing restrictions or fail to comply with the relevant safeguards to ensure third-party or individual data subjects' privacy.
- Upload or send Customer Data containing viruses, Trojans, worms, or other malicious software or code or Customer Data that otherwise damage or interfere with Kognic's system or the Platform or any Service.
- Not following IT security instructions and specifications, especially with regard to password security and updates.
- Disrupt, interfere, or violate the Platform or any Service, including but not limited to:
- Circumventing or breaching any security or authentication measures and attempts thereto.
- Overload, disrupt, or disable the service.
- Using any kind of robot, spider, scraper, or automated means to access the service.
- Bypass, circumvent, or defeat restrictions placed in the Platform or any Service.
The above also applies to allowing third-party access to the Platform or any related Service.
User Security Terms
Users of the Kognic Platform Services are obligated to follow and abide by the following security terms, inability to follow these terms may result in suspension or termination of Users’ accounts.
- Keep passwords secure and safe, do not share a password with any third party, and on a regular basis change passwords.
- Only use the Service from a secure connection with a firewall and necessary safeguards to ensure unauthorized access is prevented.
- Only use the supported internet browser to access and operate the Service.